My college buddy Jeff is a funny guy. He just moved back to Kansas City…
Jeff: I called to set up Internet in our house. I only wanted Internet. But of course they try to sell you the bundle…
Company: Sure we can do Internet. But you should consider our Triple Play bundle in which you also get telephone and a home phone line.
Jeff: No thanks. I only want Internet.
Company: But you could get all three for only $149 per month.
Jeff: Just the Internet, please.
Company: How about Internet and a home phone line?
Jeff: No.
Company: But if you call 9-1-1 from a cell phone, they won’t be able to automatically look up where you live from your home phone number.
Jeff: If I call 9-1-1, and I’m at home, I’ll tell just them where I live.
Company: In the event of an emergency, you may not be able to tell them where you live.
Jeff: I just want Internet. And your 9-1-1 sales pitch isn’t a good reason to add a home phone line.
Company: But it could help you or your family in case of an emergency, fire, break-in or accident.
Jeff: Just the Internet. All this talk of break-ins and accidents is starting to make me feel like you’re threatening me.
Company: You misunderstand. I’m only trying to help you, sir.
Jeff: Is this phone call being recorded for your company to review?
Company: Let’s go ahead and get you set up with your Internet.